Equipment Warranty Details

PRODUCT

WARRANTY PERIOD

CCTV

DVR

12 months

Camera

12 months

ACCESS CONTROL

Access Control (Main Panel)

12 months

BURGLAR  ALARM

Alarm (Main Panel)

12 months

Alarm (certain accessory)

12 months

AV & KEYPHONE

NEC Projector

12 months on other parts.

2000 hours on lamp / 7 months whichever comes first

NEC Keyphone

12 months

AUTOGATE

Autogate (Main board)

12 months

Autogate (Actuator)

12 months

OTHERS

Power Adaptor

1 month

Power Adaptor (HD-CVI DVR/NVR)

3 months 

Hard Drive (WESTERN DIGITAL & SEAGATE)

12 months

KOSS UPS

12 months

LED Monitor

12 months

AOC LED Monitor

36 months on-site warranty by AOC

SAMSUNG LED Monitor

36 months carry-in warranty to SAMSUNG Service Centre

Note: Kindly contact us to check the warranty period for items not listed here. 
Please note that above  warranty period is subjected to the Standard Terms & Conditions of Sale  and the relevant manufacturer’s warranties. The Clients may request warranty extensions for special projects deal.

This warranty does not provide coverage of the lost parts / equipment. This warranty shall be rendered null and void if damages or defects arising due to the following reason:

  • Modification / alteration of the equipment by other third party. 

  • Replacement/repair of parts or equipment by other third party. 

  • Natural disaster or acts of God, e.g. lightning, fire, flood etc.

  • Connection to irregular voltage sources.

  • Poor maintained / operated, misuse, theft, accidents, negligence or vandalism.